Shipping & Return Policy

Shipping

Orders are shipped within 48 hours from our office in Medford, Oregon. It will take from 5-7 working days (excluding weekends and holidays) for you to receive your order within the continental United States. We will notify you if any product is on backorder.

Shipping charges are based on the actual cost to ship the product through United Parcel Service.

A $3.00 handling charge is added to each order.

If you have special shipping needs, please contact us .

If you receive an incorrect item
If you receive an incorrect item, please call us. We will ship you the correct item along with a stamped envelope for return of the incorrect item.

Returns

DVD, Video or Audio
If materials arrive in a damaged condition, we will send a replacement as soon as we receive the faulty product at no additional cost to you. Faulty products must be returned for replacement within 30 days of receipt of product.

Books
To receive a refund, books must be returned in new condition within 15 days after receipt of product.